• Deep cleaning of diamonds and metal surfaces

• Inspection of prongs, clasps, and settings for security

• Gentle ultrasonic cleaning (when suitable)

• Polishing of gold or platinum to refresh shine

• The service is limited to Vivre Brilliance jewelry only.

• Cleaning does not cover repairs; if issues are found, we will contact you with repair options.

• Please use secure packaging to avoid damage in transit.

Household cleaning may not fully restore brilliance and, in some cases, can damage delicate settings. Our professional cleaning ensures safety, quality, and inspection by skilled jewelers.

Step 1 – Submit the Request
Please complete the form below to start your cleaning service request.

Step 2 – Ship Your Jewelry
After submitting, prepare and send your jewelry securely. Customers cover shipping costs; cleaning itself is complimentary.

Step 3 – Cleaning & Return
Our specialists will clean and inspect your jewelry within 7–10 business days (excluding shipping). We’ll then return it safely to you.